Search…

Policies

Custom request:

Our lollies are customizable. We love to make tags, personalized labels, monograms, pictures, and designs in edible paper. We also can match your event or wedding theme.  Designs are created at no additional cost. Our images are 100% edible.

 

 

Shipping & Policies. 

Our turnaround time is 5-7 days. Most orders are shipped via USPS (United States Postal Service) unless otherwise discussed beforehand with customer.

 

USA orders : Shipping takes place 7-10 days before event to ensure freshness.

 

Dominican Republic: We are currently working on opening a   location in Santo Domingo, Dominican Republic. Orders to be shipped to DR need to be placed 2 or 3 weeks in advance.  We will be informing our Dominican clients of any changes made to shipping dates and the new location in the future.

 

International orders:  2-3 weeks before event date depending on shipping method purchased.

 

Payments

Payments are accepted through Paypal and major credit cards upon checkout.

 

Wholesale Information

Please send us a message if you are interested in wholesale with your information and we will return your message as soon as possible.

Delays

Lolli-lollies is not liable for delays caused by US Postal Service or any other shipping company. We do not hold any accountability for any custom delays either. These two are absolutely out of our control and therefore not a reason to request a refund.

Please do note that Lolli-lollies is not liable for damage done during shipment. If for any reason you do receive a damaged order, please contact us immediately and we can work something out.

Please request shipping quote if you wish to receive your lollipops through expedited or overnight USPS delivery.

 

 


 

 

Refunds and Exchanges

Our lollies are completely edible and we do not have refund policy due the nature of the product. There are not exceptions to this. By purchasing from Lolli-lollies you agree to these terms.

 

If you need to cancel your order and the lollies have not been made, we reserve the right to hold 20% of the total amount. If the order involves customized designs, we will refund 50% or the total amount.

 

 

WE APPRECIATES SERIOUS INQUIRIES ONLY. 

Designed by 11 Left Studio